
Over the weekend I bought myself a new “toy”, the Samsung i780. OK, it’s not really a toy because this is essentially an extension of my work life. This is my first Windows Mobile device and for a Mac user this is a weird experience, but I purchased anyway and in a matter of 2 days, I…
- Set the device to check my Gmail via IMAP every 5 minutes.
- Work with my office Exchange server so I get real-time email, calender, contacts, and tasks sync from work. Yes, this is officially crazier than plain vanilla push email.
- Installed, set up, and successfully navigate with GPS so I don’t get lost and won’t be late for meetings/dates.
- Installed Adobe Acrobat LE for reading PDFs on the go.
- Installed Flash Player 7 so I can watch YouTube on the go.
- Set up home and office WiFi for faster than HSDPA connection when indoors.
- Installed Google Maps just because the maps look better than the default GPS software’s, but the GPS chip doesn’t work with Google Maps.
- Set the web browser to load my Google Reader feeds on start up. This is officially my “newspaper”.
- Installed Olive Tree bible software so I got the holy book with me when I go to church.
- Installed Blackberry Connect 4 and Citrix ICA client just in case I need the added connectivity.
- Installed GPRS Traffic Monitor to track my data usage. You need to get the special version 1.11w for this device.
So far I have to say that I love the device (I don’t even know if I should call it a phone anymore). Everything I need is right there when I need it including email and meeting reminders when I’m taking a dump. I can already hear the anti-crackberry guys going… S T R E S S… but hey, if it helps me work faster and gives me more flexibility, why not? I like to think of it as convenience, not craziness. (And the people say: “yeah right!”)
Anyway, there are two thing which every owner of a Samsung i780 needs before we can conclude on TCO. They are: an unlimited mobile data plan and an extra charger.
Why unlimited?
If you leave the phone to do wireless ActiveSync on Exchange keeping you up to date with your work in real-time, then you’re talking about roughly 15-20MB of data traffic a day depending on how much email and changes to your schedule you have. Add Gmail IMAP every 5 mins, streaming YouTube, Facebook updates, Twitter messages, RSS feeds, Google Maps updates, and random tiny screen surfing, then multiply that by the days in a month. Now you get the picture.
Another charger?
The extra charger is for one simple reason. The battery life absolutely sucks! If you’re never near a power outlet, I recommend you never get this device. There is a reason why they give you two batteries in the box when you buy it. An ordinary mobile phone will likely last you 2-3 days depending on usage including wireless data usage and taking photos. This one doesn’t even last one day. I charge it overnight, unplug it in the morning, and head to work. Persistent HSDPA, occasional WiFi, and normal phone and SMS usage leaves me 90% empty by 10:30pm at night. Phone and network services then shut down leaving me with a plain old PDA and no emergency calls. That’s what you get with a device that has three wireless radios: HSDPA, WiFi, and Bluetooth.
TCO: Samsung i780 (S$288), StarHub MaxMobile (S$36.38/month), Extra charger (S$15)
Welcome to Ben’s connected world.
Upodate: I just installed Skype and Google Search for Windows Mobile. Great stuff, works perfect. Also, if you’re a major Google user, you’ll need this page with all the Google Mobile apps and services.
Filed under: Technology







I found your blog on google and read a few of your other posts. I just added you to my Google News Reader. Keep up the good work. Look forward to reading more from you in the future.
Stacey Derbinshire
Thanks Stacey. Appreciate your kind words. You’ve got an interesting entrepreneurial blog going on too. Maybe I’ll be seeking your advice down the road. =)
[...] Work to-go: My new Samsung i780 [...]
I enjoyed this read, Ben. Thanks!
Uh, the part about battery life is strange.
Hi,
I also have this wonderful toy, but somehow the Blackberry connect does not work on my mobile, is there a special trick needed?
Can you please tell us which version of BB connect you installed and what steps you took to have it working?
Regards,
Luís
Hi Ben. You have the most helpful blog for new buyers of the i780. It is indeed a great product. But one thing I look for in the i780 (being a previous Nokia user) is the one click create text message feature. I can’t also figure out how to send SMS to multiple recipients. Are these features available/customizable on the i780? Appreciate a little help.
@CaptSlacker, I’ve been looking for a solution myself. No easy way to get that. The best way I’ve found is to just type the name of the person you want to SMS when you’re on the today screen and that will automatically jump you to that contact. Click the contact scroll down to SMS, and there you go. It works for me.
@Luis, I wish I could help you, but I haven’t tested it with my server yet. I’ve been using Exchange which is quite good so I haven’t fired up BB connect. I’m looking to try it soon. Maybe I’ll let you know then. Cheers.
Do Skype PC-to-PC calls work? I also wanted to ask if it works on Linux…. oh wait…. darn!
hi ben, thanks for this post, its made me buy the i780 along with the maxmobile to… I use exchange as part of my lifestyle but cant seem to configure the phone to go online?
what settings did you change if u dont mind me asking, i cant seem to find the model on the starhub website for auto configuration.
Hi Billy, thanks for th comment. I’m not the IT manager in the office, but what I do know is that we have an external facing (outside of the firewall) server that can be accessed via SSL. That server is used for Outlook Web Access as well. So, all you need to do is configure Active sync to that server and turn on SSL.
There are other options such as the actual internal email server, but for that, you’ll need to be within the company’s network or use a VPN. If you ask me, the SSL method is the best and simplest. In fact, i sometimes get mail pushed to my i780 faster than it comes through Outlook.
thanks Ben!!!
with regards to the pushmail whenever i get new emails it doesnt notify me on the screen or even make a sound.
Ive checked my sound/notification settings and it seems fine, is this normal and does this happen to yourself?
Thanks for the very useful information on the application for i780.
I think connection on wi-fi draws a lot of power.
@Billy, mine works perfectly. But you’re able to check email through the client right? I got Gmail working on IMAP and my work mail working on Exchange. The coexist very well. I haven’t tried POP email, not sure if there are glitches in that.
I actually turn off my sound and other notifications for email else I’ll have no peace. I use it as a convenient access to email, not as push mail. If I set it to alert me like SMSs, I’ll be in big trouble. =)
Hi Ben,
As my company only work with BB, may i kindly if there any finding with BB connect? Does it work?
TQ very much ^^
//qte
@Luis, I wish I could help you, but I haven’t tested it with my server yet. I’ve been using Exchange which is quite good so I haven’t fired up BB connect. I’m looking to try it soon. Maybe I’ll let you know then. Cheers.
//unqte
[...] I got my i780 a week back, I was under the impression that the GPS chip was locked to only allow AGIS’s NAVfone [...]
Great post Ben!
I understood from research that Skype didn’t work on the i780? Have they resolved the problem now? Does SkypeOut work?
Mark
Hey thanks for the review and software suggestions …. now I am kinda convinced that I need to get the unlimited data plan for my samsung i780 … I love the device …hehe .. and am finding out so many things that I can do with it.
hi benjamin, ive just got this phone and so far im satisfied with the performance,thanks to your review for this phone. i would like to ask how did you installed skype on the i780? also can i used it for voip, if yes, what apps can i use? thanks
@Brian, all you need to do is download it from http://www.skype.com/download/skype/windowsmobile/download.html and install the .cab file like yo do any other Windows Mobile app. I haven’t successfully managed to make calls via 3G connection, but with WiFi I’ve done it. Not as good quality as the desktop client, but it works.
Great minds think alike. I have a Macbook Pro Penryn and a Samsung i780 too! Enjoying the gadgets tremendously.
Hi Ben, I’ll like to know if you encounter problem logging into MSN website or Messenger using IE? I always received pop-up saying my connection error, but when I go into Opera, it works fine. Any solution? (FYI, I sat just next to the modem only.)
Wow… really nice reading all the conversation. I jus got i780. But i feel that i am quite lost with all the GPRS charges thingy. I have bough a plan that have 10GB access. I like to go on msn with my i780, what is the avarage size for a statement in MSN? or they charge by time
Hey guys – has anyone tried accessing Youtube on i780… when I try to do it on it says buffering 0% and nothing happens after that… I hav tried accessing Youtube in a hotspot and it works fine… but it does not move an inch on mhy maxmobile connection… can someone offer some help ?
Many thanks.
It works. But it needs a strong connection. I’ve tried it over WiFi and 3.5G on Maxmobile. But if it drops to 3G or 2.5G it stays at 0%.
Hi Ben,
Read your blog by chance. I’m an i780 newbie.. tried to install Skype inside, but when I run it, it says it cannot run because of missing files. Lost because I used the exe installer for smartphones.. hope to hear a tip or 2 from you on how to get skype working… thanks in advance.
Hi Ben: I saw your blog re the samsung i780. My provider is giving me this unit for free. My question is, have you already tried the Blackberry Connect on this one? I am currently using a nokia e61i and I am heavily dependent on my blackberry connect for all my emails. I just want to find out if it works on this samsung phone because if not, i would opt for the other phone models that they are offering. Thanks
@tuckmeng: Try the .cab file instead.
@sharon: I haven’t tried BB Connect 4 because Exchange works so perfectly well. If you’re running Exchange, why not just connect to it directly without BBC4? In fact, WM6 supports all email protocols from POP, IMAP, to Exchange.
Hi there! You got your i780 for $288?
Where did you get that? bundled with which contract?
Wanna get this phone as well man
hi ben, great blog,i especially like of your programs. My question is about citirix. I use citrix to log into work normally on my computer at home. Am i right in saying that i can use this program on my i780 also?
I went to our link,but it goes to a blank website
@jon Citrix doesn’t seem to work for me on my i780. I installed it, but haven’t successfully used it to log into work. I haven’t tried since a while ago. I’ll update here if I do figure it out.
ì780 is a beautiful tool, but I can find NO ONE in Italy who can instal or configure the pushmail function. Worse still: there is a big drive by the major providers here to peddle BBs – so little help from them.
I use GMail and can access Google via Explorer and go to my account. Not the same thing: the whole point is to have the push function.
Am I dumb, or is the i780 just TOO complicated, TOO smart? Is there anyone out there who can explain to an intelligent layman who needs a functioning work tool how to obtain pushmail, with sound/light alerts?
Thanks – Jas Rome
Hi Jas, It’s not too hard really. You need to turn on IMAP in Gmail first. Then go to messaging in your i780 > create new account > pick IMAP (not POP) > and follow the Gmail IMAP settings here. Done. =)
Benjamin,
I got the I780 and I have installed the Blackberry desktop software, but when I go to install the Blackberry smartphone on my phone, it give me an error message. Do you have a step by step guide on how to install the software to your phone?
hi benjamin,
. thank’s in advance.. dian
I just got my i780 yesterday, and i’m a bit frustrated right now on finding the 3rd party software for yahoo messenger. a friend of mine has the same phone and he can easily downloaded ebuddy, while i can’t… do you know any messenger software i could go with, beside ebuddy. i’m kind of new with this windows mobile thingy. always had been a simple symbian user
@dian: There’s Yahoo Messenger in Yahoo Go! (http://mobile.yahoo.com/). Apparently 3.0 has good support for Windows Mobile 6, but it’s in Beta now. Wait a while and you’ll definitely get it. I’m waiting for it too.
Hi Benjamin, I enjoyed this post.
I’ve a question for you, if you don’t mind: my i780 is set up to stay connected to my company network via GRPS connection to receive push email and for web browisng through my companu proxy. When I to stop this connection switching on wi-fi mode it doesn’t work since it is forced on the company GPRS connection and its proxy (neither Google maps works in this case due to the proxy). I just can use Gmail with the Outlook client since in the accounts setting I can specify tu utilize a different WAP connection, but this is the only case. How do you swtich from GRPS connection to Wi-Fi mode? (I already tryed all the needed in the connection settings …). Thanks a lot. Stefano
Hi, thanks for the great writeup. I am planning to get a 2nd hand model because I just subscribed to Singtel Mobile Broadband and I can use the card on the phone.
Have questions, hope you can help:
1. Why are you using gmail imap instead of pop, is there any difference in battery drain?
2. What’s the longest you’ve been able to use the device without any frills except standby and 5mins imap pinging?
3. You installed flash 7, how do full flash sites show up on your phone, do they work?
4. add on to question 2, what about if you left msn or some IM running in the background meaning, gprs / 3g is connected all the time.
Many thanks.
Hi Ben,
Thanks for your reply. Tried the cab file before. Still, the application complained about missing components. Did you have to install other files in there before Skype?
Regards,
TuckMeng
Немного провакационный пост. Поэтому такие и комментсы
Hi Benjamin,
very nice post on the blog!!
I just bought my phone 2 days ago – being a nokia user I guess it takes a bit getting used to.
very informative replies to the queries too!
keep posting…we’ll keep learning…
rgds:
Chari
Hi Ben..
i want to ask you, how to configure the msn in i780..because when i run the msn messenger, it will connect the GPRS automatically, i cannot use msn messenger via the Wifi at home..no option to use the wifi, only bluetooth, Moden, VPN and Proxy thx
hey ben, thank’s for the reply…
…
i’ve found and used fring for messenger purpose not long after i frustatedly post a querry in your blog, and this fring works quite well on i780
but will definitely try the ygo..
i’m addicted to my i780 at the moment
Hello Ben,
I have tried a lot to sync my i780 with my macbook. Still don’t work. They can’t connect with bluetooth, and also Isync doesn’t work with i780. How can you sync Ical, Adresbook and Entourage with this beautiful telephone??? Do I have to purchase Missingsync, while the reactions on internet about missingsync are not very positive…
Hi Deb, I don’t use the i780 with my mac. I use it mainly with my PC at work and the Exchange server. No, iSync won’t work and the closest you’ve got is MissingSync. There are mixed reviews on that, but it’s the best by far.
Hi Ben – Great work on i780. I just wanted to ask you, (based on your experience & knowledge) which is the best mail to be configured in i780? Gmail, hotmail or yahoo (do you need Yahoo plus)?
Appreciate your guidance. Thanks.
tegis.
Hi Ben – One more question, do I need to have an antivirus software in my i780? Appreciate your quick advice. Thanks
hi. i would like to ask how can i edit my wi fi proxy on this phone?
i cant use my school wi fi because i cant edit the wi fi proxies:(
thanks so much for the help.
@tegis The best email is definitely mail from Microsoft Exchange. After all, this is a Windows Mobile 6 device. But if your organisation doesn’t use Exchange, POP and IMAP all work as it suppose to. Gmail and Yahoo both have that functionality which you can turn on. To me they’re they same just that I prefer IMAP.
Antivirus? I don’t have any virus on mine. Viruses affect Windows XP more than Windows Mobile.
@rio Sorry friend, can’t help you here. I don’t work with proxies. Google it, i’m sure there are answers out there somewhere.
yow ben!
vry interesting write ups and sugggestions! had the i780 for 2 days and its been working like a charm. will work on the gps shortly. hope it will do good. have read many reviews abt the phone bt all they hav to say is its bulky(i don’t thnk so, same size wd my ipod touch). vry lightweight. i love the qwerty keypad(gosh! nokia e71’s keypad is too close together, its small but heavier). I almost got that one but d seller showed me the colored maroon i780 and I guess its love at first sight. and loving it more aftr reading ur blog.
the only downside, the BATTERY! this is a great device but cmon. hope samsung do something abt this.
I don’t pay too much on the camera since I have my canon wd me in the car.
question though, do u knw how to switch from one program to another?
do u thnk pidgin will work wd i780?
thanks and update us every now and then! great job!
wr jst 2hrs away frm each other ben!(by plane lolz) manila here.
HI Ben
Thanks for your earlier response.
1) If I set up Windows live, GPRS connection does not get disconnected. Can I not set connection at my choice?
Is he case same even if I install yahoo Go Mobile 3.0?
Since GPRS is quite slow in my country, I prefer to connect only at my choice.
2) Can I disable/remove Windows Live and install MSN messenger only?
Cheers Ben.
tegis
Hey Ben – One more quick one.
how to set web browser to load Google Reader feeds?
Request you to pls explain step by step.
Thanks
I absolutely love my sammy i780 ! I have just upgraded it to wm6.1
Hi Sbanboy
How and from where did you upgrade to wm 6.1?
Please share with us. Thanks
Hi… Ben, based in your i780 experience there is any way to put this phone working with windows live Messenger and hotmail, using Wi Fi only? I don’t want using my data connection.
Cheers
Hey tegis… I updated my sammy at FMG Summit USJ.
I like it … it is more responsive. I like the threaded sms. More stable.
hi Ben
Have not heard from you for long.
Wish to hear if you are still using your i780 and if yes, what new have you done or tried.
cheers
Hi.
I just want to ask ,wehere I can fined Skype for my Samsung I780.
Tanks guys
@tegis, Sorry. I’ve been using the iPhone lately. But what are you concerned about? Maybe I still can help.
Hey that’s great news that you have iPhone now. Congrats. Have you started a new blog on your experience with iPhone?
Actually in that case I would not have wanted to bother you but since you have asked:
1) I couldn’t upgrade i780 with WM 6.1 since Samsung dealer in my country does not have the software.
2) Can we upgrade it (provided we have the software) or do we need experts to do it?
3) Since I have WM 6.0 in my i780, I could not install Yahoo Go 3.0
Appreciate if you can suggest anything on above.
If not do not worry. Thanks for creating this i780 blog and if you have iphone blog would love to visit it.
cheers.
Hey Tose
To answer you, please refer Ben’s response dated 31st May to Brian up in this blog.
tegis
hi BEN
Not even sure how often you visit this blog now but if you could pls answer this:
“Set the web browser to load my Google Reader feeds on start up. This is officially my newspaper”.
HOW DO YOU DO THIS?
@tegis: It’s simple. Just change the settings of the web browser to http://www.google.com/reader/m/view/?dc=gorganic as the default start page.
hi BEN
Thanks so much. It’s there in my i780. Appreciate for your kind help.
Shall keep checking your blog and be in touch with you.
cheers.
Hi, I’ve had my i780 since August, and it has been great until now. My phone always says “no service” so I can’t make or receive any calls. All the other functions work. I took it to the place I bought it, and they said I must have tried to install something on it that messed up the phone… but I didn’t do anything to the phone.
Any ideas what could be wrong? I put another sim card in my phone, and got the same message. My sim card works fine in my other cell phone.
Any help would be appreciated! Thanks!
Dr Y.
Probably you can try “Hard Reset” the phone.
To do that: Go to 1)Start 2)Settings 3)System tab and “Hard Reset”
Warning: this will reset your machine to factory settings/softwares. You will lose any additional software that you have installed and other information/data that you have stored in your phone memory.
This only a suggestion which may probably work. BEN would have been more experienced to answer your question however, seems like he does not often visit this blog.
tegis
@Dr Y: Looks like you need a hard reset. Tune everything back to factory default. If it doesn’t work still, then maybe it isn’t a software problem and you’ll need to take it back to Samsung.
Thanks for the replies tegis and Ben. I tried the hard reset, but it still says “no service.” There’s supposed to be a 1 year manufacturer’s warrantee – hopefully samsung can fix it.
Hey dude, finally i use same hardware like u too.
thx for information.
Joule
hai ben
interesting post
i’m also using samsung i780 and willing to install the bbconect on mydevice, my question is:
- do i have to back up all my data first before instalation (my previous pushemail setting etc.)
- have you tried it? does it work well on i780?
thx..
Can I use i780 emails (corporate emails) from outlook email software thru WIFI connectivity, as I do not want to apply GPRS?
will the phone pop me, everytime I receive a new email on my server?
Thanks for clarifying this situation to me
Hi Amit, yes you do get exactly what you see in outlook. But syncing through WiFi is exactly the same as GPRS just that you don’t get it outside your office.
Hi ben,
compliments 4 the blog.
Your decision on “iPHONE” made you quit the i780 definitely?
what was the main factor that made you have this decision? Tecnology & operating system of the mobile or compatibility con il mac?
what are the cons & pros of an iphone regarding to i780
regards
The i780 was great when I used to work with Exchange. But I left the job and all I had was a MacBook Pro which doesn’t sync well with the i780 so I decided the iPhone was the best for me. But if you’re a Windows user and especially an Exchange user, I highly recommend the i780 over the iPhone.
hi Benjamin Koe,
Thanks to provide me clarification…
So If my office and home both are WIFI, that means I will have email POP-ups immediately as soon as i receive a new email in my server……..and I do not need GPRS connectivity for this kind of usage?
Please reconfirm to enable me to decide for purchasing this phone….
Hi Ben
Not sure where to look but would ask the question to any i780 user, is there a way I can change the Automatic Send/Receive time when I synchronize with internet email account? This is normally done when setting up new email account but can’t find how to do it once set up. Great phone.
Thanks
Hey Ben. Just wanna ask u. Do u have to pay extra when u run the Blackberry Connect on ur i780? Thx.
Hi all,
I activated push e-mail by getting an account from mail2web.com but sometimes there are lots of delays while sending/receiving messages.
I am always connected via GPRS and when it works normally there are no problems. But sometimes, messages stay in outbox for minutes.
Additionally although I see messages in “Sent Items”, the recepient can not get it for minutes, sometimes hours..
Briefly, I want to ask if any of you can offer me an another FREE service for push e-mail. Can I set up a different account or use a different programme?
Thanks a lot.
Hi Benjamin
I’ve just got a i780. How do I setup the Navigator GPS program.
Pls reply.
Guna
Hi dguna. You might want to try this for Google Maps with GPS: http://eok.net/2008/04/28/run-gps-on-google-maps-on-samsung-i780/
Hi Ben,
have you tried your BB connection on your i780? How’s the result.
Many thanks,
hi everyone!
anybody has any idea how to send an sms to multiple recipient on the i780?
i tried to put some of my contacts in the same ‘category’ but i cant find the option to send sms to everyone in the same category.
anybody can help? thx!